AI agent hack and use case
Triage a 2 a.m. “water everywhere” text
A 2 a.m. text says water is everywhere. Someone has to decide if it is a shutoff tonight or the first call in the morning, without promising a truck.
Time saved · 10 to 15 minutes of typing at 2 a.m.Medium
Set the agent up
- 1
Route after-hours texts to the on-call agent with the shutoff script you already use.
- 2
It replies with the shutoff, what to put under the cabinet, and no arrival time.
- 3
The plumber gets a short brief: likely fixture, what to ask, what to bring.
- 4
Thin messages get one question, not a guessed diagnosis.
ExampleNew
- Plumber
Tools
- SMS
- On-call calendar
Agent · Custom agent
Source · Example · on-call sheet