AI agent hack and use case
Tell the homeowner the tech is twenty minutes out
The homeowner refreshes a tracking link, or hears nothing, while dispatch already knows the van left the last job.
Time saved · 5 minutes a stop, and the where-are-you callEasy
Set the agent up
- 1
When the previous job closes, the agent drafts the on-the-way text with the tech's first name and the window.
- 2
It does not include a live map.
- 3
The tech or the office sends it. Late jobs get a person, not another automated nudge.
Example
- HVAC
- Plumber
Tools
- ServiceTitan
- SMS
Agent · Custom agent
Source · Example · dispatch board